Coaching for Performance & Results (CPR)

This is a performance management leadership workshop developed with the key personnel (KPs) in mind – to shape their attitude, to equip them with both hard and soft skills in management and coaching and to enhance their knowledge and understanding of the Quality People Development Conceptual Map (at bottom of this page) in order that they may develop their subordinates. The programme includes both whole class didactic teaching as well as small group discussion and coaching sessions.

  • Conceptual Map for Quality People Development
  • Learn More about the 5 Stages of Team Formation
  • The Command-Control/Coaching Continuum
  • Facing the T.R.A.P. (Target, Reality, Alternatives, People) in Quality Thinking
  • Surfacing Assumptions and Overcoming Barriers thru Effective Questioning
  • The Motivation Value Line for Quality Action
  • Learning from Reflection
  • Setting SMART, PURE & CLEAR Goals
  • Effective Monitoring
  • The 3S Fly Wheel for Personal & Organisational Effectiveness
Learning Objectives
  • Gain a broader understanding on the need to develop others
  • Acquire a set of hard and soft skills for performance management
  • Be equipped with ASK (Attitude, Skills & Knowledge) to coach teachers effectively
  • Be aware of one’s own value orientation in the performance management process
Profile of Facilitator: Dr Ho Boon Tiong, PhD
Prior to setting up his own consultancy firm, Boon Tiong spent 21 years in education as a teacher, author, curriculum developer and a university professor. He had held various leadership positions including HOD/Science, Gifted Education Specialist and Deputy Head of Science Academic Group at NIE. Recently, he had successfully provided consultation to schools, the Ministry of Education, MINDEF and the People's Association on wide ranging areas.

His belief in coaching for effective work-life harmony and his passion in developing others made him a much sought after speaker and workshop facilitator. He is well known for his creative mind, lively humour, and enthusiasm.
Schedule: Eight 3-hour sessions

Recommended class size: Maximum of 16 KPs

Optional recommended complementary sessions:
(1) Introduction to Type using MBTI© and
(2) The Skilful Art of Quality Service

Figure 1: Conceptual Map for for Quality People Development (Ho, 2007b)